Airlines Deals

Air India website is down for last more than 18 hours leaving thousands of passengers in lurch. What is surprising is the fact that such an error has not come to the notice of the authorities. If one logs on www.airindia.com one gets the following reply on his screen.

ADODB.Field error ‘800a0bcd’

Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.

/Home.asp, line 112

This error is the result of programming bug. This problem that should not take much time to rectify.

Gujaratglobal tried to contact local area manager here, but he was not available for the comment. Someone from the DIT section said he was not aware of the fact that the website was down. He asked further details and responded that he was also getting the same message.

He said that only Mumbai office could give a reply because it handled the website.

An Ahmedabad based passenger Kartik Shah who has been trying to log on to the website for last several hours is surprised to find this reply on the website. He said that he had been facing problem with the Air India website since July 19 when he clicked contact us and meal preference link of the website. He filled the submission form and it bounced back.

His efforts to contact the authorities through call centre also met the same fate.

He is a US bound passenger with his PNR HMC7M scheduled to leave on July 27.

It goes without saying that Air India is India’s national carrier. It is also a fact that it is last carrier to introduce e ticketing.